1. Introduction
Papa’s Taxi (“we,” “our,” or “us”) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
We collect personal information that is necessary to provide our taxi services, including:
- Contact Information: Name, phone number, email address
- Payment Information: Credit card details or other payment methods
- Trip Information: Pickup and drop-off locations, trip duration, and distance
- Other Information: Preferences, feedback, and communications with us
3. How We Use Personal Information
We use the collected information for the following purposes:
- To provide and manage our taxi services
- To process payments and manage billing
- To communicate with you about your bookings and inquiries
- To improve our services and customer experience
- To comply with legal and regulatory requirements
4. Disclosure of Personal Information
We may share your personal information with:
- Service Providers: Third-party companies that assist us in providing our services (e.g., payment processors, IT support)
- Legal Authorities: When required by law or to protect our rights and property
- Business Transfers: In the event of a merger, acquisition, or sale of assets
We do not sell or rent your personal information to third parties for marketing purposes.
5. Security of Personal Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Retention of Personal Information
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights and Choices
You have the right to:
- Access and correct your personal information
- Withdraw consent for certain uses of your information
- Request the deletion of your personal information
To exercise these rights, please contact us using the information provided below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
info@papasairdrietaxi.ca
403-926-0078